FAQs
Frequently Asked Questions
What types of doors does Riyadh Door Company offer?
We offer a wide range of doors including wooden, steel, PVC, and aluminum doors. Each type comes with different styles, finishes, and security features to meet your specific needs and preferences.
How can I get a quote for my door requirements?
You can request a quote by contacting us via phone, email, or live chat, or by visiting our showroom in Riyadh. Please provide the details of your door requirements, and our team will assist you with a detailed quotation.
What is the warranty period for Riyadh Door products?
Our products come with different warranty periods depending on the type and model of the door. Generally, our doors have a warranty ranging from 2 to 5 years. For specific warranty information, please refer to the warranty section on our product pages.
Can Riyadh Door Company provide custom door designs?
Yes, we specialize in custom door designs. Share your ideas and specifications with us, and our design team will work with you to create a door that meets your exact requirements and aesthetic preferences.
How do I maintain my door to ensure its longevity?
Regular maintenance can significantly extend the life of your door. We recommend cleaning your door with a soft, damp cloth and avoiding harsh chemicals. For wooden doors, reseal or repaint as necessary to protect against weathering. Detailed maintenance tips can be found in our maintenance section.
What should I do if my door requires repairs or has a defect?
If your door requires repairs or you notice any defects, please contact us immediately. Provide details of the issue, and we will arrange for an inspection and necessary repairs under the terms of your warranty.
How long does it take for a door to be delivered and installed after placing an order?
Delivery and installation times vary based on the type of door and your specific requirements. Generally, standard doors are delivered and installed within 2-4 weeks. Custom orders may take longer. We will provide an estimated timeline when you place your order.
Are Riyadh Door products environmentally friendly?
We are committed to sustainability and environmental responsibility. Our products are designed to be energy-efficient, and we use eco-friendly materials and processes wherever possible.
Can Riyadh Door Company install the doors, or do I need to find my own installer?
We offer professional installation services for all our doors. Our expert team will ensure that your doors are installed correctly and function perfectly. You can schedule an installation appointment when you place your order.
How can I track the status of my order?
You can track your order status by contacting our customer service team via phone, email, or live chat. Provide your order number, and we will update you on the progress of your order.